
AMAZON CONNECT
Cloud Contact Center
Deliver better customer service at lower cost with an easy-to-use cloud contact center
Pay-per-use
Amazon Connect is a pay-as-you-go cloud contact center. There are no minimum monthly fees, long-term commitments, or upfront license fees, and pricing is not based on maximum capacity, agent seats, or maintenance; you only pay for what you use. Amazon Connect offers capabilities for your contact center and agent workspace, including voice, chat forecasting, and more
VOICE
$0.018
usage/agent/minute
* Phone charges apply
CHAT
$0.004
use/agent/message
FORECASTING
$27
agent/monthly
Local taxes (VAT, goods and services tax, etc.) will be charged in addition to the prices mentioned.