Important Notice Regarding Legal Entities of Simplifies Group

For the sake of clarity and transparency, the terms and conditions contained in this document apply to Simplifies Group as a whole. For a detailed definition of the legal entities of Simplifies Group by territory, please visit Simplifies Group Legal Definitions.

A. Project Guarantee

At Simplifies Group, we commit to transparency and reliability. Once a proposal has been accepted and the scope agreed upon, we guarantee delivery within the established timeline and without unexpected deviations. Any changes in scope will require a written agreement and an updated quote before execution.

B. Cost Guarantee

There are no hidden fees. The total cost of the project is determined based on the agreed proposal. If, at any point, the scope is modified or new features are requested, a formal adjustment to the budget will be issued and must be approved before continuing.

C. Security Guarantee

Upon delivery of digital products such as websites or applications, all included components, modules, or third-party extensions will be delivered in their latest stable version, free of known malware or security vulnerabilities. Clients are responsible for ongoing maintenance unless a maintenance contract is in place.

D. Satisfaction Guarantee

We aim for 100% client satisfaction. For design and development projects, a non-refundable advance of 50% is required to initiate work. This amount covers infrastructure setup, licenses, and initial labor. The remaining 50% is invoiced once the client confirms that the deliverables meet the approved scope. We will not issue a final invoice until the agreed milestones are completed and validated by the client.