OPS - Operational Support
Reactive operational support for day-to-day activities, incidents, and functional adjustments.
Hour Packages
*All prices are listed in USD and apply to the North American region (USA and Canada).
OPS 5
$760
> 5 hours/month
OPS 10
$1,560
> 10 hours/month
OPS 15
$2,280
> 15 hours/month
OPS 20
$3,800
> 20 hours/month
| Includes | Terms |
| 1. Ticket handling | 1. Hour package (expires after 365 days) |
| 2. Incident resolution | 2. Email and portal support |
| 3. Functional configuration changes | 3. Support during business hours |
| 4. Coordination with your operational & IT teams | 4. Prioritization based on severity and urgency |
